Questions parents ask

You’re buying a digital product: an ebook, parenting guide, printable pack or bundle. It comes as a file you download, usually a PDF. Nothing is shipped to your home. You can read it on a screen or print it yourself.

Right after payment, you’ll see a download button on the order confirmation page. We also email you a receipt with your download link, usually within a few minutes. Tap the link to save the file to your device.

No. You check out as a guest with your name, email and a WhatsApp number (so we can help with your order). Your links come by email, so please type your email address carefully.

First, check your spam, junk or “Promotions” folder and search for “Little Kiddle.” Then check that the email address on your order is spelled right. Still nothing after 30 minutes? Email hello@littlekiddle.com with your name and the email you used, and we’ll resend your link.

Yes. Each link works for a limited time and number of downloads to keep your files safe. Just email us your order number and we’ll send a fresh link.

Most problems are fixed by one of these steps:

• Make sure the download has finished before opening it.
• Open it with a free PDF reader such as Adobe Acrobat Reader, Apple Books or your phone’s Files app.
• Try on a computer if your phone has low storage.

Still stuck? Email us a screenshot and we’ll fix it or send a new file.

Any phone, tablet or computer that opens PDF files. That includes iPhone, iPad, Android phones and tablets, Mac, Windows PCs and Chromebooks. Picture books look best on a tablet or a larger screen, where the colors and pictures really shine.

Yes, with a small tip. You can send a PDF to your Kindle library using Amazon’s free “Send to Kindle” feature. On a Kindle Fire tablet or the Kindle app for phones and tablets, pages show in full color. On a black-and-white Kindle e-reader, pictures appear in gray and the text may be small, so we suggest a tablet for picture books.

We’re also preparing Kindle editions on Amazon.

Yes. You can keep your files on all the devices in your own household, like your phone and your partner’s tablet.

Yes. Our files are designed to print well on both US Letter (8.5 × 11 in) and A4 (210 × 297 mm). In your print settings, choose “Fit to page” or “Scale to fit”. This keeps the whole page in view with no edges cut off.

Any home inkjet or laser printer works. Plain paper is fine for activity sheets. For coloring and pages kids use again and again, try thicker paper or cardstock (around 65–110 lb / 175–300 gsm), if your printer can take it. Check your printer’s manual for the thickest paper it supports.

Yes. Choose “Grayscale” or “Black and white” in your print settings. Pictures will look lighter, but activities still work well.

Yes, for your own family’s use. You can take the file to a local print shop, office supply store or library printer. Just don’t print copies to sell or give away outside your household.

Not yet. For now our books are digital downloads you can print at home.

We show prices in US dollars, British pounds, Canadian dollars or Australian dollars if you’re in those countries, and in Indian rupees everywhere else. The final amount and currency appear at checkout before you pay. Your bank may add a small foreign transaction fee. That fee is set by your bank, not by us.

We take payment through Razorpay, a secure payment company. The payment methods available to you are shown at checkout. Our site uses HTTPS encryption (look for the lock in your browser bar), and Razorpay handles your card details, so we never see or store your full card number.

Yes, under our Happy-Parent Promise. If a file is faulty, missing or not as described, tell us within 14 days and we’ll fix it, replace it or refund it. Because downloads can’t be returned, we can’t refund a change of mind once you’ve downloaded. Please see our Refund Policy for the details.

We make books and printables for children from birth to age 7. Each product page shows the age range it suits best. Our parenting guides are written for grown-ups.

Start with “Shop by Age” in the menu. Each product page shows what’s inside and, for most products, sample pages. If you’re unsure, email us your child’s age and what they enjoy. We’re happy to suggest something.

Yes. Our books are written in simple English for families everywhere. A few learning packs also teach Hindi letters and words, and their product pages say so.

Yes. Buy it with your own email, then forward the download email to the person you’re giving it to, or print it and wrap it up. Please send each gift copy to one family only.

You can share them with everyone in your own household, and with your child’s grandparents or caregiver for use with your child. Please don’t forward or post the files for other families. We’re a small team, and each purchase helps us make the next book.

Yes. One purchase covers one teacher using it with their own class or group. Each extra teacher or classroom needs its own copy. Please don’t upload files to a shared school drive. For school-wide use, email us. See our Terms of Service for the full license.

Please ask us first at hello@littlekiddle.com. We often say yes.

Email hello@littlekiddle.com. We read every message and reply as soon as we can. Please include your order number if your question is about an order. You can also visit our Contact page.